Frequently asked questions

Plain-language answers about clinical memory, clinician-controlled work, private beta access, and the boundaries of Eunora.

Last updated: July 12, 2026

Eunora supports clinical continuity and recordkeeping while judgment stays with the clinician. It does not diagnose, recommend treatment, score risk, or provide client-facing therapy chat.

About Eunora

What is Eunora?

Eunora is a private-beta clinical memory workspace for mental health professionals.

What does clinical memory mean?

It means keeping notes, documents, appointments, and important records findable with their sources so a clinician can prepare with less searching.

Who is Eunora for?

Eunora is for mental health professionals and clinical teams who want to organize records, prepare for sessions, and find relevant information more easily.

What Eunora does

What can I do in the private beta?

Depending on the workspace configuration, private-beta participants can organize client records, appointments, sessions, notes, documents, source-linked clinical memory, continuity views, and controlled team access.

Can teams or clinics use Eunora?

Yes, selected clinical teams can evaluate controlled team workflows during the private beta. Access remains limited and is reviewed with each participating team.

What Eunora does not do

Is Eunora a therapy bot?

No. Eunora is not a client-facing therapy chatbot and does not provide care directly to clients or patients.

Does Eunora diagnose?

No. Eunora does not diagnose or suggest a diagnosis.

Does Eunora recommend treatment or medication?

No. Eunora does not recommend treatment, medication, or prescribing decisions. If structured diagnosis or medication records are available in a beta workspace, they are clinician-entered recordkeeping tools. They are not diagnosis recommendation, medication advice, prescribing support, or interaction checking.

Does Eunora score clinical risk?

No. Eunora does not score clinical risk, classify emergencies, or replace a professional assessment.

Can clients or patients use Eunora directly?

No. The current product is a professional workspace, not a client portal, therapy service, or direct-care channel.

Private beta

What does private beta mean?

Access is limited, manually reviewed, and shared gradually with selected clinicians or clinical teams.

What happens after I request access?

We review your request. If we continue the evaluation, we contact you and explain the beta scope. A request does not guarantee acceptance or a response within a set time. Setup details are shared only with accepted participants.

Can I leave the beta or request export or deletion?

Yes. You can contact Eunora to end participation, request an export, or request permanent deletion from the system, subject to the applicable product and legal process.

Privacy and public forms

Should I include client information in the public form?

No. Public forms should not include client, patient, or sensitive clinical information.

How does Eunora approach privacy and security?

Access depends on the permissions and sharing rules that apply to each area. Where you manage team access, grant it only to people who need it for their work, and protect your account credentials. Do not enter client, patient, or sensitive clinical information in public forms. See the privacy and security pages for details.

Roadmap

What features are planned next?

Next areas of polish include faster session preparation, clearer document-to-context linking, stronger search and retrieval, smoother team workflows, and better onboarding. Longer-term direction may include human-in-the-loop AI assistance, structured imports, and integrations. This is directional, not a promise, and does not include autonomous diagnosis, treatment recommendation, or risk scoring.

See also private beta, privacy, and security.